Privacy Policy
Effective: January 1, 2025
PT Renewa Green Energy ('Renewa', 'we', 'us') is committed to protecting your privacy and personal data. This policy explains how we collect, use, and safeguard your information when you use our services or website.
1. Information We Collect
Identity data: full name, email address, phone number, and company information you provide when contacting us or registering for our services.
Usage data: information about how you access and use our website, including IP address, browser type, pages visited, and session duration.
Communication data: messages and correspondence you send through our contact form or official email.
2. How We Use Your Data
Processing and responding to enquiries, investment applications, or partnership requests you submit.
Sending information about Renewa Green products, services, or ecosystem updates relevant to you.
Improving service quality, platform security, and user experience on our website.
Fulfilling legal and regulatory obligations applicable in Indonesia.
3. Legal Basis for Processing
We process your data on the basis of: (a) performance of an agreement or pre-contractual steps at your request; (b) our legitimate interests in managing our business and improving our services; (c) compliance with legal obligations; and (d) your consent, where explicitly required.
4. Data Storage & Security
Your data is stored on servers located in Indonesia and/or regions with equivalent data protection standards.
We apply appropriate technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
Data is retained for as long as necessary for the stated purposes, or as required by law.
5. Sharing Data with Third Parties
We do not sell your personal data to third parties.
Data may be shared with trusted partners who assist in operating our services (such as cloud infrastructure providers), only to the extent necessary and under adequate confidentiality agreements.
Disclosure may occur if required by law or a valid court order.
6. Your Rights
You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion under certain conditions; withdraw consent at any time; and object to data processing.
To exercise these rights, contact us at privacy@renewa.asia.
7. Cookies & Tracking Technologies
Our website uses functional cookies to ensure proper operation. We do not use third-party advertising cookies without your consent.
You may configure your browser to reject cookies, though this may affect certain website functions.
8. Policy Changes
We may update this Privacy Policy at any time. The latest version will always be available on this page with an updated effective date. Material changes will be communicated via email or a notice on the website.
9. Contact Us
If you have any questions, concerns, or requests regarding your data privacy, please contact us:
Email: privacy@renewa.asia Phone: +62 813-8887-0011 Address: Jakarta, Indonesia
This policy is prepared in accordance with Law No. 27 of 2022 on Personal Data Protection (UU PDP) of the Republic of Indonesia.